Technology Whitepapers


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Can you build true innovation into outsourcing contracts?
By UXC | 25/8/2014

True innovation isn’t achieved by technology alone. This paper looks at the nature of innovation and how difficult it can be to recognise, let alone embed within your ICT outsourcing arrangements, and offers better ways of enabling true business innovation. • A Deloitte survey of 5000 young leaders found that 78% of ‘millennials’ cited innovation as one of the top three purposes of business • Only 58% of the young leaders from Australia believed they work in an innovative organisation and just 46% felt their organisation helps them to be innovative • Clauses in ICT outsourcing contracts relating to innovation are typically both extremely limiting and impractical to deliver.

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Cutting-edge technology helps students succeed
By Dell | 1/9/2014

This whitepaper details how the Academy of Art University in the US uses high-performing, reliable workstations, servers, and PCs to help design students get ready for the workforce. • The University has a cross-academy strategy that seeks to give all departments, including faculty and administrative staff, technology that fosters innovation. • The Academy can support its technology strategy and prepare students for success in the emerging innovation economy • The University can also better support remote learning

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Fulton Hogan case study
By Citrix Systems Asia Pacific | 12/1/2015

This case study looks at the results of civil contracting company, Fulton Hogan, was able to achieve after adopting a suite of technologies to support its end-user computing environment.

•Company was looking for new technology that would give better project support, secure access and to increase mobile usage •Growth was seen in all goal areas of: growth, cost management, risk management, talent management, client engagement, CSR, productivity and innovation •Dynamic infrastructure allows the IT department to adapt quicker and support the business’s needs, across multiple areas

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Global growing pains: tapping into B2B Integration Services to overcome global expansion challenges
By OpenText | 11/8/2015

Although the barriers to international expansion have been lowered by advancing and increasingly pervasive technologies, many challenges still remain just beneath the surface. This whitepaper looks at the growing pains that many companies face when expanding internationally and how to overcome the challenges with a partnered B2B Integration Service.

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Hardware upgrade to improve database performance
By Dell | 18/3/2015

Hands-on testing at Principled Technologies compared the performance of an HP ProLiant DL380 G7 and the Intel-powered Dell PowerEdge R730 in multiple configurations. Find out: how each performed in multiple configurations to show how resource upgrades can improve performance, how upgrading individual system components effected the overall server output, and which components businesses should focus attention on to scale up and meet application demands.

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Infographic : IDG STEM study
By Dell | 20/9/2016

Technologists are leading the STEM transition - Principals and technologists see STEM-related technologies as empowering students to better their own learning.

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ITSM not by the Book: Gain operational insight and change how you view ITSM
By Unisys Australia | 13/10/2014

Many organisations believe they can transform their IT operations by simply buying a new management tool. However, this is just the start. This whitepaper discusses the dynamics of a complete transformation: • Learn why IT management tools should be more than "plug & play" • The 5-step plan to implementing ITSM for the best results long-term • Understand why your approach should be more about the data and less about the tool itself

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Leadership and technology: Mobility and BYOD insights for midmarket enterprises
By Cisco | 12/11/2013

BYOD trends are putting pressure on IT departments to support all personal mobile devices in all work spaces, while Analysys Mason forecasts that revenue from mobility for mid-market enterprises will grow to US$79 billion by 2018. This white paper looks at the power of mobility as part of a unified communications (UC) platform; the competing interests of IT departments, and why vendors supplying these solutions are well prepared to meet the needs of mid-market enterprise technology and business challenges.

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Managed telephony discussion paper
By Crosspoint Telecom | 26/8/2015

At a business level, modern organisations frequently adopt a mix of managed and self-managed services in order to meet their internal technology requirements. However, the question remains: what’s the right balance between managed and self-managed telephony services for a company? This paper provides an overview of the components of an IP-based telephony solution, as well as the various managed options and services available to your business.

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Managing your network in the era of the ‘internet of everything’
By UXC | 25/8/2014

Over recent years, network devices have evolved way beyond their traditional role of just ‘directing traffic’. This whitepaper argues that the convergence of different technologies within the same device calls for new thinking about network management. • The introduction of new devices and advanced infrastructure has made the work of enterprise network management teams more complex • Servers, storage, operating systems and applications were the responsibility of other teams, but thanks to the converged infrastructure and new technologies, the roles of teams are blurring • Getting and keeping today’s application performance systems optimally tuned calls for high levels of network, hardware, software and application skills

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