In most discussions I have had with ops professionals, one question came up again and again in regards to DevOps, and this was “Is there a framework for DevOps adoption?” Now there are good reasons for this question and one is that many enterprise ops folk are aware of frameworks such as ITIL. But rather than a framework, ITIL morphed itself into a whole, daunting library of books.
This paper looks at how APM is evolving to handle new challenges in IT. These include breaking monolithic applications into micro services, containerisation, the shift to mobile applications, and the increased use of application programming interfaces (APIs) to connect disparate systems, new styles of data analytics, virtualisation and the cloud. Traditional APM solutions may have trouble keeping up with these types of innovations, which are transforming the whole IT field. In particular, APM solutions are under pressure to adapt to an expectation that they will track the experience of end users who are accessing complex, constantly changing multi part systems.
Can the rise in importance of technology and data to enterprises mean that the ‘CIO to CEO’ route will finally open for more business technologists? What are the new skill sets that are necessary? And which elements of the old role can be safely jettisoned? In this short White Paper we aim to provide a provocative and, we hope, illuminating view of the opportunity for the CIO of the future.
Wi-Fi design guides and deployment best practices are plentiful – many of which can be helpful. The trouble is, if the Wi-Fi is already installed and running, then a design guide isn’t as useful as troubleshooting. This white paper looks at solutions a different way. The goal here is to look at five common problems that plague wireless installations and how to solve them while keeping the solutions straightforward. Each and every problem listed in this paper has a simple solution. What's more, all of the problems are common, and all of the solutions are in WLAN infrastructure settings.
Our increased dependence on complex information systems and ever-growing numbers of network endpoints, make the role of IT first responders a critical one. More work is being demanded of fewer, often less skilled, network and PC technicians. The sprawl of their networks across metros, regions, and even the globe adds to the difficulties of keeping systems running. This reliance on the connected world demands that frontline personnel keep networks running, whether troubleshooting an end user's problem, setting up new cubicles, or deploying new technology, such as VoIP, IP surveillance or Wi-Fi. Continuous advances in networking technologies—from health care to government, energy to education—depend on the ability to share and grow ever bigger ideas more and more quickly.
It’s a paradox. As more reliability is built into networks, organisations still spend substantial time troubleshooting and are pressured to reduce time to resolve problems. This white paper discusses state-of-the-art network problem solving and how a new approach – based on the NETSCOUT OneTouch™ AT Network Assistant – can reduce troubleshooting time by one full week each month
Application availability is the name of the game for IT organisations. IDC research has determined that application downtime costs exceeding $100,000 per hour is the median, although that cost can run substantially higher for some organisations. Consequently, organisations are willing to invest considerable sums in availability solutions that avoid downtime and ensure smooth business operations.
Businesses today often face the same challenges such as exponential data growth, a constant stream of new technologies and flat budgets. These challenges can hold your business back. For those that adopt innovative solutions or fresh approaches, however, these challenges become great opportunities to beat the competition by serving internal and external customers more effectively and efficiently.
Today, there is more pressure than ever for businesses to be always on and always available. The enterprise ecosystem has expanded to include customers, employees, partners, and suppliers — and all of these stakeholders are demanding services be available 24x7x365. With this heightened demand for availability, businesses can’t afford downtime. Every hour that systems are unavailable can significantly impact brand reputation, revenue, customer loyalty, and employee productivity.
Businesses are now operating in a connected world, where customers, partners, and employees require constant access to data and applications through a wide variety of devices and online portals. Many businesses are currently executing digital transformation strategies to satisfy customer and employee demands for constant data access and availability. While they are modernizing their business processes through the use of IT, they find that they also need to modernize their datacenters to ensure the required speed and reliability to consistently deliver a great end-user experience.