Telecommunications Whitepapers


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Enhanced service levels on the nbn broadband access network
By nbn Business | 2/8/2018

This fact sheet explains how the most important things you need to know when talking to your phone and internet provider is that their solution for you may be supported by nbn’s wholesale service agreements.

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Transitioning ‘Special Services’ to the nbn™ access network
By nbn Business | 2/8/2018

Many Australian businesses use copper based ‘Special Services’ for multi-line telephony and corporate data copper-based network connections, as well as other services. This fact sheet outlines the most important things you need to know when talking to your phone and internet service providers.

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Transitioning ‘Special Services’ to the nbn access network
By nbn Business | 24/7/2018

The most important things you need to know when talking to your phone and internet service providers.

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Getting the most from the nbn broadband access network Guide
By nbn Business | 24/7/2018

Whether your business is big or small, digital strategy has never been more important. With Australia’s new access network playing a core role, this quick-read guide is about cutting through the clutter and making sure that we add real value to your business.

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Your journey to always-on in four steps
By IBM Australia | 7/10/2015

With increased mobility amongst on-the-go consumers today, planned or unplanned outages can have dire consequences on overall user experience, resulting in unfavourable impact on business revenue.

This whitepaper discusses the repercussions critical application failure has on business operations from a financial and customer satisfaction point of view. It also looks at 4 critical steps of adopting an always-on platform which can help businesses achieve uninterrupted operations, with connectivity disruptions bypassing the end consumer.

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Stop Paying the Earth for Global Roaming
By Macquarie Telecom | 26/3/2014

Why do we continue to pay the earth for global roaming? With Telstra increasing global roaming charges by 100-500% in over 180 countries, bill shock can only get worse. This paper investigates why, what and how your company can address the need for global coverage.

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5 Areas Improved by TelePresence
By BT Australasia | 14/10/2013

People working together can achieve extraordinary things, yet when organisations are dispersed around the country, it can be challenging to bring people together to unlock their potential. In this whitepaper, we look at five ways in which a strong telepresence can enable people to work together in real time and accelerate decision making while saving time and improving working relationships. Click to download!

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Teleworking made simple —and secure—with desktop virtualisation technology
By Citrix Systems Asia Pacific | 18/10/2012

Businesses of all sizes are increasingly focused on creating flexible work environments and offering telework options for employees. By administering policies and providing the technical capability for employees to work remotely, these companies can improve job satisfaction and worker attraction and retention. At the same time, the organisation can realise additional business benefits such as lowering costs, increasing productivity, improving sustainability and maintaining business continuity. This paper explores the implementation of teleworking based on a foundation of desktop and server virtualisation.

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Empowering Business Mobility through Virtualisation
By Citrix Systems Asia Pacific | 18/10/2012

This paper describes options for a mobile services-focused computing architecture that empowers productivity through workshifting, consumerisation and collaboration.

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Case study: Robinson Legal integrates an all-in-one unified communications and collaboration (UCC) solution
By Aastra | 28/2/2012

A 5-year old analogue telephony system used by law firm Robinson Legal was costing $36,000 annually in call line and rental charges yet the phones were only being used to make, take and transfer calls without the multi functional benefits available from unified communications and collaboration. Learn how Robinson Legal selected a highly flexible telephony solution that integrated voice, e-mail, text, and faxes and mobile devices – all accessible from just one call number.

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