Telecommunications Whitepapers


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Avaya Deploys the Avaya Desktop Video Device with the Avaya Flare® Experience
By Avaya | 6/2/2012

A revolutionary new video collaboration device, the Avaya Desktop Video Device has been making waves in the communications industry ever since Avaya introduced the product in the fall of 2010. Avaya’s own employees have been among the earliest users and have seen first-hand how the product can improve collaboration and make people more efficient and effective. Read more.

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Blurring boundaries: The disappearing gap between work and home life
By Clearswift Asia Pacific | 28/11/2011

Call it multi-tasking, life-splicing or bleisure but increasingly, fuelled by advances in technology, employees are blurring the boundaries between home and work. ‘Generation Standby’ employees, never truly ‘switched off’ and always ready to be called upon, are now enjoying, and expecting, greater levels of flexibility and mobility than ever before. Read on.

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The A to Z of Mobile Workforce Scheduling Optimisation
By ClickSoftware Technologies | 28/11/2011

For organisations that are considering a mobile workforce scheduling solution, there are a host of things to consider; cost versus benefit, change management concerns, personnel needed to implement the project and so on. What we are honing in on in this document are the finer points of an optimised scheduling solution. Read on.

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Ten common mistakes to avoid when selecting and deploying a mobile solution
By ClickSoftware Technologies | 28/11/2011

Whatever the case, there are very few who would argue against the fact that investing in mobility has the potential to raise productivity, accessibility and visibility. However, as many have already discovered, selecting and deploying a mobile solution is complex and brings many challenges and considerations. Here are some common mistakes and tips to try and avoid them.

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No Bull - What Customers Should Expect from Cloud Services
By Blue Central | 15/11/2011

This paper describes how a cloud Services User achieves the true benefits of cloud services and sends warning messages to the providers, hosting companies and telecommunications firms. It also provides clues on how a customer can gain better value from services offered by the new cloud companies and Hosting businesses.

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Small Business Unified Communications for Dummies
By Avaya | 10/11/2009

This eBook provides an in-depth overview of UC: what it is, the capabilities it can provide to small and medium businesses, what’s required to implement it, and how it can improve your business. Download this free eBook now!

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How Small Businesses Worldwide Use Communications to Thrive in the New Economy
By Avaya | 10/11/2009

This white paper explores how several small businesses are using advanced telecommunications strategies to improve, streamline, and above all serve their customers in ways that help drive revenue and growth. Read on for top tips.

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Technical Brief: High Scalability, Future-Proof IPTV Delivery in Telco Networks
By Brocade Communications | 5/8/2009

Recently, there has been an increasing interest in deploying IPTV services among telecom operators who provide broadband access services to residential subscribers. This paper details the solution for delivering IPTV service in telco networks.

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