Click Software Whitepapers


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How to motivate field workforce by using mobile apps
By Click Software | 9/7/2015

Mobile Apps are the easiest way to get field engineers connected and in sync with everything that is going on around them. Mobile Apps will energize your field engineers and give them the practical, time-saving tools and resources that ensure a productive working day. This visual whitepaper looks at the 6 ways to use mobile apps for the best results.

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Top 3 reasons your mobile workforce management system should be on the cloud
By Click Software | 9/7/2015

Customer experience is imperative to the success of your business. A cloud-based mobile workforce management solution can bring the agility you need to achieve this great customer experience. This whitepaper looks at how you can use cloud to communicate in real time with your field techs, reduce the risk involved with trying new apps and technologies and accelerate how quickly you can deliver new services to your customers.

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Contractors and a seamless customer experience: a 5 step process to master the moment
By Click Software | 9/7/2015

This whitepaper looks at how you can use cloud based mobile apps to streamline the scheduling, dispatch, and work completion between enterprise service providers and their contractors.

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5 things field workers hate and how to fix them
By Click Software | 9/7/2015

This paper not only outlines five things that field workers hate, but also gives you simple, actionable suggestions on how to fix them using mobility solutions. After all, happy workers lead to greater productivity, better service and a better customer experience—and that’s the bottom line

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The cloud: up where customer service for the field belongs
By Click Software | 9/7/2015

Today more than ever, consumers demand superior support - valuing their service experiences so much that 60% say they will often pay more for a better experience. This whitepaper looks at how leveraging cloud solutions to optimise your mobile workforce improves the experiences of your customers while lowering operational and IT costs.

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