LogMeIn Whitepapers


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The Future of Work is All About Life
By LogMeIn | 31/10/2018

Today’s workforce is impressively empowered to weave work into the fabric of employees’ lives. They’re getting the job done while still achieving personal goals and enjoying the moments that matter most. The future of work is flexible, globally collaborative, simplified by technology – and all about life.

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The Modern Face of Collaboration: Infographic
By LogMeIn | 31/10/2018

The collaboration market is evolving. We’ve seen numerous mergers and acquisitions, enterprise investments and startup solutions in just the last year. What’s driving these dynamics? And how can you ensure your business stays ahead?

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Amplify your voice with GoToMeeting: Infographic
By LogMeIn | 31/10/2018

In an instant, the business world can change. You need to harness the limitless potential of your employees with fast, flexible and frictionless communications that bring all the best voices to the table so they can deliver on your game-changing.

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A Better Customer Experience Starts with a Better Agent Experience: How to Maximize Productivity to Drive Results
By LogMeIn | 23/10/2018

You’ve heard the old sayings: “It’s the people that make the place,” and “You’re only as good as your team.” It’s true, having the best people onboard makes your business stronger. But let’s say you hit the hiring jackpot and have the best team on the planet working in your contact center. Your customer experience is going to be awesome, right? Unfortunately, the answer is not a definite yes.

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Conversational AI Solutions: The Happy Medium with Bold360
By LogMeIn | 23/10/2018

Back in the early 1990’s, the explosion of e-commerce websites fundamentally changed the way people shop and interact with brands.Clicking “add to cart” was so much more convenient than visiting a physical retail store, and people never looked back.

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LogMeIn 2018 AI Customer Experience Report – Impact of Chatbots and AI on the Customer Journey
By LogMeIn | 23/10/2018

It’s no secret that customer experience (CX) is now a boardroom conversation – and for good reason. Previous research has shown that 82% of customers have stopped doing business with a company following a bad customer experience.

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Conversational AI Solutions: The Happy Medium with Bold360
By LogMeIn | 16/10/2018

Back in the early 1990’s, the explosion of e-commerce websites fundamentally changed the way people shop and interact with brands.Clicking “add to cart” was so much more convenient than visiting a physical retail store, and people never looked back.

Download this now


A Better Customer Experience Starts with a Better Agent Experience: How to Maximize Productivity to Drive Results
By LogMeIn | 16/10/2018

You’ve heard the old sayings: “It’s the people that make the place,” and “You’re only as good as your team.” It’s true, having the best people onboard makes your business stronger. But let’s say you hit the hiring jackpot and have the best team on the planet working in your contact center. Your customer experience is going to be awesome, right? Unfortunately, the answer is not a definite yes.

Download this now


Impact of Chatbots and AI on the Customer Journey: LogMeIn 2018 AI Customer Experience Report
By LogMeIn | 16/10/2018

It’s no secret that customer experience (CX) is now a boardroom conversation – and for good reason. Previous research has shown that 82% of customers have stopped doing business with a company following a bad customer experience.

Download this now


TechValidate Research : Case Study of QAD a large corporation
By LogMeIn | 19/9/2018

This case study of QAD Inc. is based on a May 2018 survey of GoToMeeting customers by TechValidate, a 3rd-party research service. It covers the challenges, use case and results.

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