LogMeIn 2018 AI Customer Experience Report – Impact of Chatbots and AI on the Customer Journey

LogMeIn 2018 AI Customer Experience Report – Impact of Chatbots and AI on the Customer Journey

It’s no secret that customer experience (CX) is now a boardroom conversation – and for good reason. Previous research has shown that 82% of customers have stopped doing business with a company following a bad customer experience.

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