Moving Service Management to SaaS - Key Challenges and How Nimsoft Service Desk Helps Address Them
In areas such as sales force automation and customer relationship management, cloud-based computing services have become the norm—and substantially improved the economics, capabilities and efficiencies customers have realised. Today, organisations can enjoy similarly substantial benefits by migrating their IT service management functions to a software-as-a-service model. This paper shows how Nimsoft Service Desk enables organisations to make the most of this opportunity.
Application modernisation lies at the heart of building the digital enterprise. It involves many challenges, yet few components are as crucial as this. An organisation’s ability to combine and connect legacy and SaaS enterprise applications, public and private clouds, mobile apps and internal processes used for connecting software and systems determines whether it soars or stumbles. Download our whitepaper to assess your application landscape and learn which of your processes and outcomes may need application modernisation. Download whitepaper »
Test drive the Silver Peak Unity EdgeConnect SD-WAN solution and see how you can centrally assign business intent policies to secure and control application traffic. See Zero-touch provisioning in action, visualize and manage the WAN with Unity Orchestrator and implement granular application-driven security policies. Download whitepaper »
Digital Transformation (the transformation of business and organisational activities, processes, competencies and models to fully leverage the changes and opportunities of a mix of digital technologies), is a top priority for many organisations. According to one report, 42% of business leaders believe that technology is too important for them not to be personally involved in when making purchasing decisions. Download whitepaper »