Moving Service Management to SaaS - Key Challenges and How Nimsoft Service Desk Helps Address Them
In areas such as sales force automation and customer relationship management, cloud-based computing services have become the norm—and substantially improved the economics, capabilities and efficiencies customers have realised. Today, organisations can enjoy similarly substantial benefits by migrating their IT service management functions to a software-as-a-service model. This paper shows how Nimsoft Service Desk enables organisations to make the most of this opportunity.
Despite the increasing popularity of cloud services, enterprises continue to struggle with creating and implementing a comprehensive cloud strategy. Enterprise architecture and technology innovation leaders can use these seven best-practice examples to strengthen their cloud strategy. Download whitepaper »
The edge computing use-case landscape is broad, and early deployments are highly customized. I&O leaders will need to develop a multiyear edge computing strategy that encompasses the diversity of use cases needed by their enterprise. Download whitepaper »
To secure the benefits of the cloud, you need to evolve your organization and the processes by which you manage your infrastructure and applications. Many enterprises will not optimize their operating model for the cloud, and they therefore miss out on the speed, agility and cost benefits that the cloud promises. Download this whitepaper and see how your organisation may avoid a cloud migration where digital transformation slows. Download whitepaper »