Who Should Get an iPhone in Your Company? "The CEO" is the Wrong Answer
This paper offers insight on how organisations can better manage consumer IT in the workplace and use it to improve employee productivity and business performance. Read on to learn more.
Modern consumers hold service organisations to a higher standard than ever before. As early as 2014, a full 89% of field service customers were demanding "Uber-like" tools that could provide the technician name, location, photo and estimated arrival time. Field Service Engagement is the connective tissue between service technology and customers. It is the human side of field service technology that stands to reinvigorate trust, care and quality in our industry. Download this eBook by ClickSoftware to learn about the four pillars of Field Service Engagement and how to transform your service organisation into a well-oiled customer engagement machine. Download whitepaper »
A guide to evaluating and comparing solutions. Solving the password security disconnect between IT and employees demands the right solution. From external threats to managing Shadow IT, protecting your company, employees, and customers is a complex job. Staying on top of all possible threats can be overwhelming. What you need is a solution that gives you the right security, in a way that is effortless for employees. Download whitepaper »
This eBook explains how databases that incorporate semantic technology make it possible to solve big data challenges that traditional databases aren’t equipped to solve. Semantics is a way to model data that focuses on relationships, adding contextual meaning around the data so it can be better understood, searched, and shared. Read this eBook, discover the 5 steps to getting smart about semantics, and learn how by using semantics, leading organisations are integrating disparate heterogeneous data faster and easier and building smarter applications with richer analytic capabilities. Download whitepaper »