• CRM technology showing demonstrable returns

    Confidence is increasingly replacing caution in CRM projects with signs they are delivering more benefits than pain.

    26 May 03 08:28 Written by Helen Han and Ephraim Schwartz
  • Hagemeyer dumps legacy system in supply chain rollout

    Multinational electronics distributor Hagemeyer Electrical Group (HEG) is completing a national supply chain system rollout as part of a global project to standardise distribution.

    26 May 03 08:25 Written by Helen Han
  • NEC Australia wins SingTel contract

    NEC Australia has won an $18 million contract to supply Optus parent company Singapore Telecommunications (SingTel) with DSL broadband infrastructure and services.

    26 May 03 08:06 Written by Cameron Roberts
  • PeopleSoft readies development facility in India

    Following the industry trend of cutting costs through international outsourcing, PeopleSoft plans to open a new development and support center in Bangalore, India.

    23 May 03 15:31 Written by Stacy Cowley
  • New Java approval process planned

    Several major backers of Java have proposed changes to the Java Community Process (JCP), the Java standards body, in a move designed to speed the development of Java standards and increase the transparency of the process.

    23 May 03 12:08 Written by Joris Evers
  • Optus data centres relocated

    Telecommunications giant Optus claims that reports suggesting the death of its data centres are greatly exagerrated. Its data centres haven't closed, they have just been relocated to exchange sites, the telco said.

    23 May 03 11:59 Written by Cameron Roberts
  • Promises, promises, but not for CRM

    Vendors with overblown promises and CRM’s complexity are to blame for failed projects, according to the head of the customer knowledge management team at National Australia Bank (NAB), Charles Lawoko.

    23 May 03 10:35 Written by Lauren Thomsen-Moore
  • Database market shrunk in 2002; IBM finishes first

    Worldwide revenue from new licences of RDBMSs (relational database management systems) fell 6.9 per cent last year, to $6.6 billion, according to analyst group Gartner.

    23 May 03 09:39 Written by Gillian Law
  • Mono 1.0 slated for release this year

    Project Mono, an effort to create an open source version of the Microsoft Corp. .Net Framework, expects to release version 1.0 of its software this year, probably in the fourth quarter.

    23 May 03 09:34 Written by Juan Carlos Perez
  • Lessons from financial services? Use IM

    There were two significant developments in the use of instant messaging by financial services firms last week, and they demonstrate how instant messaging can be used to complement traditional business functions rather than provide new paradigms for communicating or working with others.

    23 May 03 09:26 Written by Michael Osterman
  • Oracle targets sales effectiveness with updated app

    Oracle Corp. is pushing out a new set of customer relationship management software enhancements that it claims will boost the productivity of salespeople in the field.

    23 May 03 08:30 Written by Marc L. Songini
  • IBM enhances DB2 analytics and performance functions

    Looking to keep its installed base of database users happy, IBM continues to enhance its DB2 relational database product family with boosts in integration, analytics and performance capabilities.

    23 May 03 08:24 Written by Marc L. Songini
  • Pentagon to spend $20M on cellular in Baghdad

    The U.S. Department of Defense has let a contract valued at about US$20 million for cellular communications systems in Baghdad and has mounted a massive logistics effort to turn on limited service in the Iraqi capital by next month, according to a Pentagon spokesman and industry sources.

    23 May 03 08:16 Written by Bob Brewin
  • Final 802.11g draft standard throttles data rates down

    The Institute of Electrical and Electronics Engineers Inc. (IEEE) has approved a new and final draft standard for 802.11g wireless LANs that will have a true throughput for Internet-type connections of between 10M and 20Mbit/sec., far lower than 54Mbit/sec. raw data rate initially billed for the standard.

    23 May 03 08:13 Written by Bob Brewin
  • HP dabbles in utility data centre services

    Hewlett-Packard Co. (HP) has begun running an experimental service on one of its two large utility data centres (UDC) in what the company says is a step toward a broad distributed services market carried out on utility computing.

    23 May 03 08:03 Written by Scarlet Pruitt
  • SGI announces layoffs, restructuring

    Citing a difficult market for its large high-end computing systems, high-performance computer maker Silicon Graphics (SGI) said on Thursday that it has laid off more than 400 employees and is restructuring its business to "focus on growth areas."

    23 May 03 08:01 Written by Paul Roberts
  • Microsoft to ship RTC Server 2003 in Q3

    Microsoft will begin shipping its real-time communications RTC Server 2003 software in the third quarter as the company moves to capture a share of the enterprise instant messaging (IM) and collaboration market.

    23 May 03 08:00 Written by John Blau
  • Chiaro ships router, announces customer win

    Chiaro Networks Inc. this week announced general availability of a high-end routing system as well as an additional customer deployment.

    23 May 03 07:58 Written by Jim Duffy
  • High-tech crime centre to open in July

    Australia's high-tech crime centre is set to open officially in July following a meeting of Police commissioners in Melbourne last week.

    23 May 03 07:42 Written by Sandra Rossi

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