Zoho has added a series of features to its CRM (customer relationship management) software in a bid to appeal to larger companies as well as lure away customers from the likes of Salesforce.com.
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Zoho is getting into the business social-networking game with a new product called Pulse, which also ties back to many of its other applications.
Global CRM (customer relationship management) revenue grew 12.5 percent last year to US$18 billion, a rate three times that of all enterprise software segments on average, as companies look to acquire more business and serve existing customers better, according to a new Gartner report.
Zoho continues to flesh out the feature set of its cloud-based CRM (customer relationship management) application, adding a new document library, advanced email filtering and location-aware mobile applications.
Zoho unveiled a significant upgrade to its on-demand CRM (customer relationship management) software on Thursday with new features including an overhauled user interface and an integration with LinkedIn.
I'm looking forward to <a href="http://www.pcworld.com/tags/Microsoft+Corporation.html">Microsoft</a>'s <a href="http://www.pcworld.com/article/168277/office_2010_most_innovations_are_online.html?tk=rel_news">browser-based edition of Office</a>. While the company isn't leading the trend to cloud-based apps, it's certainly in the middle of the movement. Microsoft's suite will be released next year, but you can save money by accessing online office-style apps right now. In-browser productivity suites are typically free. Plus, I like them for lightweight systems, such as netbooks, where Microsoft's desktop suite feels too bloated for even typing.
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