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  • Five enterprise open source wiki apps to watch

    Collaborative editing of Web documents has brought a new dimension to enterprise knowledge management. The architecture that made Wikipedia famous can now be applied to internal processes. And because of the long association with open source projects many of the most popular wikis are themselves open source. Here are five open source wikis to keep an eye on.

  • Wikis that work: Four IT departments get it right

    When you're one of just two technology managers tasked with supporting a geographically dispersed user base, any kind of self-help technology that takes the burden off IT is welcomed with open arms. That's why Ernest Kayinamura of Enel North America and his lone counterpart have actively embraced wikis as a way to make IT materials more accessible to the end users they support.