TIO Simon Cohen - News, Features, and Slideshows

News about TIO Simon Cohen
  • Vodafone cuts complaints

    In the final quarter of 2014 Vodafone Australia managed to reduce the number of complaints per service it received while adding customers to its network.

  • Telco ombudsman aims to rectify industry opposition

    The telecommunications industry ombudsman has signalled increased efforts to change internal processes and structures in an effort to better communicate with telcos and service providers in handling and resolving complaints.