More than half of the 3,000 Australian organisations surveyed by Hays in its latest Jobs Report say they intend to increase IT headcounts within the next six months.
retention - News, Features, and Slideshows
Optus has reported a "huge uplift" in sales conversions since introducing a predictive live chat feature to its website, said Optus head of online, Chris Smith.
Public sector restructures have fuelled movements at the CIO, CTO and general management level of IT, according to the latest The Quarterly report from recruiting group, Hays.
Whitepapers about retention
The approach to ITSM is evolving to encapsulate more end-user and enterprise functions. This whitepaper uncovers new ways to extend ITSM to deliver greater benefits to the organisation. • Learn the three-step approach to tapping into the information from your end-user community • How to build a supply chain model that creates growth and retention • Four case studies of companies using information to streamline and create mature ITSM functions