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  • Laptops walking out the door of policy-free firms

    Concerned that your employees are being a bit lax when it comes to looking after their laptops? Steal them yourself, one vendor has advised in the wake of yet another damning security report that suggests laptops and other equipment are literally walking out of Australian companies that are still operating at far below world's best practice when it comes to device security.

Whitepapers about market research

  • Agile, Secure, Reliable: World-Class Customer Service in the Cloud

    In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud. This eBook is a short introduction on how IT helps drive value for the business through cloud-based customer service solutions.