As brands realise their customers not only don’t mind dealing with a virtual agent instead of a human – they actually prefer it – they are beginning to put them on the frontline of customer interactions.
jetstar - News, Features, and Slideshows
Melbourne IT CEO Martin Mercer announced the “turnaround complete” as the company released its full year financial results this morning.
Jetstar has appointed a new chief information officer to replace Grainne Kearns. Claudine Ogilvie, currently CIO at Ridley, will take on the role from mid-August.
Jetstar is preparing for changes to how it manages technology within the business that will include a restructure of its IT team.
Telstra has signed a multi-million dollar network application and services contract with Jetstar in Asia.
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