The Internet of Things (IoT) may be more significant in reshaping the competitive landscape than the arrival of the Internet. Its productivity potential is so powerful it will deliver a new era of prosperity.
Harvard Business Review - News, Features, and Slideshows
Nicholas Carr's essay <em>IT Doesn't Matter</em> in the Harvard Business Review in 2003, and the later book, argued that IT is shifting to a service delivery model comparable to electric utilities. It produced <a href="http://www.computerworld.com/article/2571616/it-management/it-does-so-matter-.html">debate and defensiveness</a> among IT managers over the possibility that they were sliding to irrelevancy. It's a debate that has yet to be settled. But what <em>is</em> clear is that Carr has a talent for raising timely questions, and he has done so again in his latest work <em>The Glass Cage, Automation and Us</em> (W.W. Norton & Co.)
Nick Carr's article "IT Doesn't Matter" was published in in Harvard Business Review in May 2003 and ignited an industry firestorm for its perceived dismissal of the strategic value of IT.
Nick Carr rocked the tech world with his controversial essay in the May 2003 issue of the Harvard Business Review, titled "IT Doesn't Matter." Carr claimed companies were overspending on IT and that the competitive advantage to be gained by tech investments was shrinking as technology became more commoditized and accessible to everyone. On the 10-year anniversary of the article's publication, Carr talked with Network World's Ann Bednarz about what he got right, what he got wrong, and how the piece remains relevant today.