The Census is not the only high-profile 2016 government IT failure to have been caused by a confluence of events. A PricewaterhouseCoopers review has concluded that the root cause of a problem with the National Disability Insurance Scheme’s payment portal was “not a single catastrophic event, but rather a series of compounding issues.”
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Social services minister Christian Porter says that the IT issues affecting payments to participants in the National Disability Insurance Scheme have largely been resolved.