consumer - News, Features, and Slideshows

News about consumer
  • Coding error costs Optus $8.8 million

    A software coding error that went unnoticed for more than two years resulted in Optus incorrectly billing about 235,000 postpaid mobile consumer and small business customers on its SurePage service, Optus has revealed.

  • Facebook Chides Privacy Coalition Over 'Open Letter'

    Facebook released a point-by-point rebuttal to an open letter about privacy from consumer watchdog groups this week, saying that it already created measures to protect user privacy and that its instant personalization pilot program has been greatly misunderstood.