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News

  • Telcos call for quick action on ACMA reform

    The government should move quickly to implement the recommendations of the review into the Australian Communications and Media Authority (ACMA), telco industry body Communications Alliance said today.

  • Telco complaints continue to climb

    New figures released by the Telecommunications Industry Ombudsman and Communications Alliance confirm that telco complaints are continuing to climb.

  • Dramatic surge in telco complaints

    Complaints about telcos surged in the second half of 2016, according to figures released today by the Telecommunications Industry Ombudsman.

  • Stop talking shit about broadband speeds, ACCC tells ISPs

    Internet service providers should provide consumers with accurate information about typical busy period speeds that the average end user on a particular broadband plan can expect to receive, the Australian Competition and Consumer Commission says.

  • Telco groups see flaws in website-blocking guidelines

    A draft document setting out whole-of-government guidelines for the use of Section 313(3) of the Telecommunications Act 1997 contains some useful material for agencies but also has some significant flaws, according to industry group Communications Alliance.

  • Government slammed over data retention funding delay

    It’s close to a year since the Coalition government with the support of Labor pushed the data retention legislation through parliament, and the regime kicked in in October. However, telcos remain in the dark about how much funding they will receive to compensate for the cost of implementing the regime, according to Communications Alliance.

  • ISPs to have coordinated response to website blocking

    Internet service providers that will be affected by prospective Federal Court injunctions ordering them to block subscriber access to specified piracy-linked websites are moving to ensure the process is as streamlined as possible.

  • Telco complaints drop

    A year-on-year comparison of complaints about telecommunications services show a significant drop in the December quarter, according to the latest ‘Complaints in Context’ report issued by the Telecommunications Industry Ombudsman and Communications Alliance.

  • Realising the IoT’s value

    The potential economic​ impact of the Internet of Things in Australia is $116 billion by 2025, but without a focus on IoT technology in industry and among government the country risks losing the opportunity for competitive advantage and market leadership, according to a new report.

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