chatbots - News, Features, and Slideshows

News about chatbots
  • How to turn chatbots into artificial intelligence

    With today’s ever-advancing modes of communications between consumers and their service providers, artificial intelligence (AI) is about convenience. It’s about delivering information in a way that it simple and effective in order to allow them to get on with their work and personal lives.

  • NAB launches Google Assistant pilot

    NAB customers will be able to use Google Assistant to ask a range of questions about accounts, credit cards, personal loans, travel cards and Internet banking as part of a pilot program by the bank.

  • Chatbots: Opportunity and threat

    Chatbots are on the rise. In the first six months after Facebook introduced a bot API for Messenger, around 34,000 chatbots were created. They’re being used for a range of purposes, from engaging at the pre-sales point to customer support and troubleshooting.

Features about chatbots