Australian Communications Consumer Action Network (ACCAN) - News, Features, and Slideshows

News about Australian Communications Consumer Action Network (ACCAN)
  • Telcos slammed for sleazy NBN sales

    The use of high-pressure sales tactics by telcos trying to sell NBN services to households and small businesses has been condemned by groups representing consumers and the telecommunications industry.

  • NBN complaints to telco ombudsman drop

    Complaints to the Telecommunications Industry Ombudsman (TIO) about NBN service quality dropped from 4.1 per thousand premises to 2.1 per thousand premises in the space of 12 months.

  • Groups call for better bush telco services

    The Regional, Rural and Remote Communications Coalition — which brings together 17 organisations including the Australian Communications Consumer Action Network (ACCAN) and a range of groups representing regional and rural communities and businesses — has called for a shake-up of the telecommunications sector.