Unified Communications News, Features, and Interviews

  • How Seek got Slack

    After initially being used by a single tech team, group messaging platform Slack has spread throughout Seek and eaten into internal email volumes at the digital employment services company.

    23 Oct. 17 16:01 Written by Rohan Pearce
  • McDonald’s taps Telstra for fibre upgrade

    Telstra will roll out a fibre network for more than 850 McDonald’s restaurants as part of a $90 million deal with the fast food giant.

    21 Sept. 17 13:35 Written by Rohan Pearce
  • Optus registers growth in NBN revenue

    Optus now has 279,000 customers on the National Broadband Network. The telco revealed today that in its first quarter its consumer fixed-line revenue grew 13.2 per cent, which it says was mainly attributable to NBN migration fees and a growth in its NBN customer base.

    11 Aug. 17 10:18 Written by Rohan Pearce
  • Optus teams with Cisco for managed business communications services

    Optus has announced a range of Cisco-based business services covering contact centre, collaboration, managed Wi-Fi and video-conferencing to be provided under what the two companies say is a new intensive collaboration to deliver the workplace of the future.

    08 March 17 09:48 Written by Stuart Corner
  • Telstra and Microsoft integrate voice with Office 365

    Telstra and Microsoft have formed a partnership to deliver managed enterprise voice services to Office 365 customers, and to co-develop offerings that they say will be unique to the Australian market.

    21 Sept. 16 15:35 Written by Stuart Corner
  • Adelaide City Council leverages Skype broadcast capabilities

    In an effort to boost community engagement Adelaide City Council has rolled out live web-based streaming for its committee meetings, utilising Microsoft Skype for Business’ Skype Meeting Broadcast module.

    23 Aug. 16 07:30 Written by Rohan Pearce
  • ACCC to scrutinise impact of NBN, 5G on telco competition

    The Australian Competition and Consumer Commission will launch a market study of the communications industry that will examine the impact on competition of changes in the sector including the National Broadband Network rollout, the growth in consumers’ bandwidth demands and the impending launch of 5G mobile services.

    05 Aug. 16 07:30 Written by Rohan Pearce
  • Avaya poaches Truphone MD to head ANZ operations

    Former Truphone managing director Peter Chidiac will lead Avaya’s Australia and New Zealand operations, the communications vendor announced today.

    04 Aug. 16 15:11 Written by Rohan Pearce
  • During coup attempt, Turkish president appears via Facetime on live TV

    In what could be another first for our connected world, Turkish President Recep Tayyip Erdogan placed what appeared to be a Facetime call into a national news broadcast early on Saturday while the world tried to figure out if a military coup against him had succeeded.

    16 July 16 08:27 Written by Martyn Williams
  • The tech behind Fonterra’s move to activity-based working

    Many of the headline shifts to activity-based working (ABW) have been by banks and other companies in the financial services sector. But across the ditch in New Zealand, dairy company Fonterra this year carried out a significant ABW transformation as part of the relocation of its head office.

    11 May 16 09:09 Written by Rohan Pearce
  • Is Skype finally ready for call centres?

    Why can’t I use Skype at work? This is a question that I first asked back in 2004. I just love Skype and use it extensively at home — why can’t I use this in the office?

    25 Feb. 16 10:48 Written by David Gee
  • ​Royal Hobart Hospital trials virtual online training

    Biomedical staff at Royal Hobart Hospital are receiving training on advanced medical equipment from clinicians in other parts of Australia under a new telepresence system trial.

    09 Oct. 15 09:13 Written by Hamish Barwick
  • Samsung Portable SSD T5: Picture This - Light and fast portable storage

    Storage is always a problem for photographers, find out how the Samsung Portable SSD T5 can solve this

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