White Papers

Featured White Papers



Using security metrics to drive action in ASIA Pacific
By Tenable Network Security | 8/5/2017

22 Experts Share How to Communicate Security Program Effectiveness to Upper Management.

Today’s cybersecurity challenges are more complex than ever before. Technologies like Development Containers, Cloud, BYOD, and BYOA have greatly complicated the security team’s ability to understand all of the potential IT attack surface.

We hope you find this e-book useful in helping you develop and communicate security metrics in your own organization.

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Define Your Services for Fast and Accurate Service Delivery
By ServiceNow | 22/3/2017

When it comes to delivering IT services, think about how you would rate your organisation on its speed, consistency, and accuracy. Would it earn stellar marks or is there room for improvement?

Read on for guidance - including action plans, best practices, and success metrics - on how to increase IT efficiency, lower costs, and deliver great business value.

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Consolidate: Get Control of Your Service Desk
By ServiceNow | 9/3/2017

Every day seems like a battle—email, phone calls, unresolved issues, management asking for reports, users losing patience. There’s not enough time to implement the processes that will help you get ahead. You’re operating in chaos, without an efficient way to manage your work, your data, or your team.

It’s time to move into the modern world of IT—not to mention save your sanity. Let us help you modernise your help desk by following a proven process.

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Top 5 PHP Performance Metrics, Tips and Tricks
By AppDynamics | 10/4/2017

Application Performance Management, or APM, is the monitoring and management of the availability and performance of software applications. Different people can interpret this definition differently so this article attempts to qualify what APM is, what it includes, and why it is important to your business. If you are going to take control of the performance of your applications, then it is important that you understand what you want to measure and how you want to interpret it in the context of your business.

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2017 Vulnerability Management Survey Report
By Rapid7 | 2/6/2017

Vulnerability management still wanting as Australian businesses struggle to stay ahead of security risks. Australian businesses are still suffering from deficient vulnerability scanning practices, according to new survey data suggesting the industry is shifting away from implementing specific technologies and towards broader capabilities including cloud security and incident detection and response.

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