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  • 14 August 2019 00:30

Noble Gamification Mobile Named a 2019 Product of the Year

Noble Systems is Recognised for Exceptional Innovations in Customer Contact Technologies

Melbourne, AU (13 August 2019) – Noble Systems Corporation, a global leader in omnichannel contact centre technology, announced that TMC (a global integrated media company) has awarded Noble® Gamification Mobile a 2019 Communications Solutions Product of the Year Award. Noble® Gamification Mobile helps you align the power of Noble’s market-leading Gamification application with today’s market demographics. The award-winning Noble Gamification solution is a unified employee engagement platform designed to increase agent productivity and reduce attrition in call centres. Noble’s Mobile application allows players to see their goals and achievements from anywhere, see what other players are doing and open new challenges, view rewards and update their profile. Players get push notifications when they win and can redeem prizes in off-hours, so they can maintain productivity whilst they are at work.

Ashley Clayton, General Manager of Noble Systems, said, “The mobile workforce is growing at a rapid pace, and the millennial generation’s 55 million workers are the most digitally engaged group. With Noble Gamification, we leverage game mechanics within a gamification technology platform across the employee generational spectrum to ultimately align our client’s objectives with their employees’ activities. The Mobile application allows companies to make the gamification tools even more easily accessible, further extending the employee experience beyond their seat in the centre, to keep them engaged from anywhere, at anytime.” “Congratulations to Noble Systems for being honoured with a Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Noble Gamification Mobile is truly an innovative product and is amongst the best solutions brought to market in the past twelve months that facilitates business-transforming voice, data and video communications. I look forward to continued excellence from Noble in 2019 and beyond.”

The complete list of winners is available on tmcnet.com.

About Noble Systems Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Engagement, and Analytics technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound, and omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialling, blended processing, recording and monitoring, IVR, messaging, interaction analytics, robotic process automation, workforce management, and gamification. With a portfolio of 195+ patents and growing, Noble leads the way in pioneering solutions for the contact centre market. For more information, contact Ashley Clayton on +61 (0) 3 9008 1700 or visit www.noblesystems.com.

About TMC Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360-degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC, please visit www.tmcnet.com.

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