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  • 15 April 2019 09:54

Honeywell Operational Intelligence Software Helps Companies Manage Lifecycle of Their Mobile Computers

Cloud-based solution gives data-driven insights about technology investments, simplifying operational lifecycle management and reducing unnecessary returns

Honeywell has announced the launch of Honeywell Operational Intelligence, an intuitive cloud-based software solution that systematically tracks, manages and optimises mobile computers – across all locations – throughout the devices’ operational lifecycle.

The enterprise asset management solution is both software and hardware agnostic, which means it supports Android and iOS operating systems as well as devices from any manufacturer, including Honeywell.

“Honeywell Operational Intelligence empowers local businesses to make smart decisions in real time, via the availability of powerful analytics across a company’s fleet of devices,” said Claudio Bratovic, ANZ Regional Manager. “This solution helps companies better manage their devices, support mobile staff, reduce technology costs and streamline IT processes.”

The solution also provides actionable insights to help avoid unnecessary spending on additional equipment and ensuring devices in the field are ready to perform. Honeywell Operational Intelligence can help businesses:

Reduce costly unnecessary returns. As many as one in four devices shipped to service centres are found to be in good working condition and do not need repairs. The costs associated with servicing working devices – which includes shipping, handling, labor, diagnostics – could be on average $75 per device.

Right-size spare device inventory. Companies can reduce capital expenditures for spare devices by actively managing spares pool usage and historical trends rather than arbitrarily and through guesswork.

Right-place assets. Companies can reduce expenditures by knowing device utilisation across sites, producing visibility to move underutilised assets to facilities that require more devices.

Consolidate returns processes into one efficient system. Companies can create operational improvements and simplify operations by consolidating tools and processes from different vendors.

Verify adherence to vendor return contracts. Companies can reduce risk and improve operations by combining process workflow and service-level agreement contract information to monitor contract adherence and compare vendor performance.

“Honeywell has decades of experience in device asset management and appreciates the importance of ensuring mobile workers have equipment that works seamlessly to help complete critical workflows,” said Claudio. “Knowing the disposition of every device can make the difference in whether you have successful outcomes in every workplace, every shift, every workflow and every worker.”

Honeywell Operational Intelligence is included in the Honeywell Marketplace, an enterprise app store designed to provide businesses with direct access to software and solutions developed by Honeywell and third-party developers.

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