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Process Improvement and Change Specialist - Telco

Contract/Casual
VIC, Melbourne
Posted on 01.02.2018
  • 6-month initial contract | Immediate start
  • Central Melbourne CBD location | close to great amenities
  • Must have: Accredited Green/Black-Belt Certification in Business Improvements



Large Australian telco brand name is looking for an experienced Process Improvement and Change Specialist to join their program of work in Melbourne!

Melbourne

Large Australian telco brand name is looking for an experienced Process Improvement and Change Specialist to join their program of work in Melbourne!

  • 6-month initial contract | Immediate start
  • Central Melbourne CBD location | close to great amenities
  • Must have: Accredited Green/Black-Belt Certification in Business Improvements to be considered

To be successful in this role, you will possess brilliant analysis and process mapping skills, with a history of working within process improvement across a number of projects of work.

The role will be expected to work very closely with the process leads and act as a focal point for cross-unit/cross-function improvement and change activities, ensuring the integration and alignment with existing nbn process, change methodology and other strategic corporate initiatives including the HSE framework and the Business Process Excellence program.

Responsibilities of the positions:
  • Embed a Continuous Improvement capability across Network Engineering
  • Change Management activities in order to embed new / updated systems, processes, products and policies.
  • Lead multidisciplinary project teams to implement Continuous Improvement projects focussed on delivering efficiencies and improved customer experience
  • Deliver the Communications Plan that supports the Continuous Improvement Change Management programme timelines, milestones and deliverables

To be considered for this position candidates must have:
  • Proven Green/Black-Belt certification from an accredited institute or company e.g ASQ, SA partners, AGSM etc
  • Prosci change management certification
  • Experience working in the area of continuous improvements and doing improvement projects
  • 5 years + experience as a business process analysis
  • Extensive experience with process mapping
  • Proven experience of facilitating workshops
  • Exceptional documentation skills
  • Advanced MS Visio skills
  • Must be capable of top down/bottom up thinking, managing multiple concurrent pieces of work
  • Ability to take direction, be collaborative and take initiative
  • Strong stakeholder management and workshop skills

This is a fantastic opportunity to be joining large process improvements initiative, with a program of work well into 2018!


To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Bennett Sutton on 03 86804240. Please quote our job reference number: 200174183.

Reference Number: 200174183_1

Contact Details:

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