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Network Engineer - Level 2

Full Time
Posted on 07.04.2017
  • Canberra Location
  • Current NV1 or Above Clearance Mandatory
  • ASAP Start

Exciting opportunity for a Level 2 - Network Engineer to provide technical support and maintenance for the Datacentre Communications support services


An exciting opportunity has arisen for a Network Engineer - Level 2 to provide technical support and maintenance for the Datacentre Communications support services by resolving incidents, work orders and change requests within the committed timeframes.

Key Responsibilities

Reporting to the Midrange Team Lead, you will have the following key responsibilities:

  • Monitor systems in line with pre-defined operational controls, processes and requirements
  • Actively contribute to collaboration and communication within your team
  • Implement system changes as requested
  • Run and distribute defined system management reports
  • Prepare and distribute ad-hoc system management reports as requested
  • Support the Incident, Event, Problem and Change Management structure
  • Identify and escalate any identified need for improvement to the Team Leader
To be successful in the role, you will be an experienced Technical Support Engineer, specifically with exposure to hardware diagnostics and troubleshooting in an enterprise environment.

Additionally, you will have the following:
  • A 'can-do' attitude and ability to provide a level of subject matter leadership and technical support to the team
  • Excellent communication and interpersonal skills
  • Excellent analytical and problem solving skills
  • Experience working in a Datacentre Communications Technical Support/Engineer role (highly desirable)
  • Working knowledge of virtualised environments and Microsoft technologies
  • Relevant Tertiary qualifications in IT, business (highly desirable)
Must have existing NV1 security clearance

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Tori Bull on (02) 6151 9214. Please quote our job reference number: 200167931.

Reference Number: 200167931_2

Contact Details:

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