Whitepaper

Customer- Centricity in Retail: Are you on track for 2018?

Customer- Centricity in Retail: Are you on track for 2018?

In this report you’ll find an overview of data and insights taken from our Voice of Customer (VoC) solution. Focusing on the retail industry, we dive into the busiest period of the year - the holiday season - where up to 20% of annual sales can occur.

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