Whitepaper

True cost of ownership for unified communications: How vendor selection impacts ROI

True cost of ownership for unified communications: How vendor selection impacts ROI

Nemertes’ annual study on IP Telephony/Unified Communications real-world Total Cost of Ownership finds organizations spending less on their on-premises IP telephony and UC deployments driven by competition between vendors and by improved knowledge among IT staffs. This paper provides the details on how vendor selection impacts ROI.

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