Stories by Gary Baxter

Re: Keep Cool Under Fire; Find Common Ground

Let's face it, nobody likes to screw up. If you're like me and have risen through the technical ranks, you have developed a strong aversion to admitting mistakes. Our natural reaction is to fix the blame on something or someone out of our control so as to keep our perfect reputation intact. Resist that tendency with all your might! As a senior executive, your job is not to fix blame but to handle a bad situation as a professional and to come out on the other side with your company and career better off. How you handle a bad situation is up to you, but this is the time for calm and calculated behavior, not unchecked emotional reactions.