Stories by Dan Briody and Michael Lattig

Deployment Dilemma: Reaching Unplugged Customers

Most companies look at deploying wireless technologies as something that can wait. Surely there are more pressing and -- more importantly -- better understood projects to which the IT department's scant resources could be applied. What about Microsoft Corp.'s Windows 2000? Or desktop upgrades?

A Wireless Web Whirlwind

Just as many companies are beginning to get comfortable with new business opportunities made possible by investments in Web sites, the rise of wireless computing devices is about to change the economic rules of the game once again.