Stories by David Pearson

IS Performance - A Day Late, a Dollar Short

The overall performance of the IS function in delivering quality and value-added resources in a timely and cost-efficient manner has been abysmal. So says one Greg Hackett, president of The Hackett Group, a benchmarking and management consulting firm in Hudson, Ohio. Hackett's comments come as the firm recently released a set of findings from its benchmark database of close to 1,300 companies.