Stories by Carol Sliwa

Survey: A Quarter of Online Purchase Efforts Fail

More than half of 80 million Internet users have become online shoppers, yet surprising numbers of their attempts to buy something online fail, according to a Boston Consulting Group Inc. study released today.

Sun/Netscape server views legacy apps online

The Sun/Netscape Alliance last week announced new server software aimed at helping corporations and service providers conduct the membership management, personalisation, content aggregation, security and legacy integration services needed to run an e-commerce hub site.

CEO: Blind Rush to E-Commerce Is Foolish

Paul Charron, CEO of Liz Claiborne Inc., has an Internet strategy, but he won't let it jeopardize his core business. He spoke about the company's e-commerce philosophy with Computerworld senior editor Carol Sliwa at a recent National Retail Federation conference.

Amazon, Subsidiary Face Privacy Lawsuits, FTC

An Amazon.com Inc. subsidiary faces two class-action lawsuits and an informal inquiry from the Federal Trade Commission (FTC) on allegations that it secretly collected personal data from its software users and transmitted that data to third parties, including Amazon.

IBM Cash Registers Come with Web Support

IBM last week unveiled a Web-enabled cash register that will help in-store employees gain access to customer data from all of the retailer's channels - whether brick-and-mortar, catalog or online.

Not All Retailers Rushing Online

Hordes of companies may be rushing to the Internet in search of fame and fortune - but not most retailers and consumer goods suppliers and manufacturers.

Dot-coms Seek Synergy with Retail Parents

Dot-com upstarts this year will increasingly try to integrate their online operations with the brick-and-mortar and catalog channels of their retail parents to present one face to their customers, analysts said.

Digital Receipts for Brick-and-mortar Sales?

Within a year to 18 months, shoppers could be able to opt for an XML-based digital receipt that can be viewed through their Web browsers under a proposed standard NCR Corp. unveiled last night in conjunction with Visa International Inc., Office Depot Inc. and several major high-tech vendors.

Merchants Without Y2K Fix May Double Bill

Consumer credit cards have been getting double-billed by merchants that failed to upgrade to Y2K-compliant versions of CyberCash Inc.'s payment processing software.

Y2K gives some admins a security education

The threat of online assaults had IT staffs on guard, but midnight came and went without any serious security problems cropping up, according to experts monitoring systems.

Overlooked patches cause last-minute Y2K glitches

Thought you'd hit every item on the year 2000 checklist?
Add one more: Check the Y2K repair work, including the installation of patches, that you think has been done by outside vendors or systems integrators.

Sun abandons Java standards effort

Sun Microsystems has officially abandoned its effort to standardise the Java programming language through a Swiss-based consortium, putting to an end over two years of attempts to turn over a core piece of the technology to an independent standards body.

WWW Consortium finalises two XML technologies

Two technologies that are expected to help companies using the Extensible Markup Language (XML) for data presentation have reached "recommendation status," the World Wide Web Consortium (W3C) announced on Wednesday. Recommendation status is the final step in the W3C's process of creating technology for the Web.