I just hung up the phone with a call to a potential client who wanted to talk about IPS and VPN's. After about 5 minutes into the conversation, the call turned into how they needed to be PCI compliant, how they have critical customer data they want to protect, and how they need more insight into the state of their general security posture. How did the original intent of the call morph into this all-encompassing, uber-call? By asking a single question: What is driving your need?
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