Stories by Tommy Peterson, Craig Stedman and Jaikumar Vijayan

Sun's IT services

Sun Microsystems recently announced plans to roll out a set of IT services that make use of product and user configuration data being stored in a new knowledge management system -- information that Sun calls "intellectual property". The company also detailed internal changes that are aimed at improving coordination within its Sun Services unit. Patricia Sueltz, who became executive vice president of Sun Services in July, spoke with Computerworld about the restructuring moves and her strategy for competing with rivals IBM and Hewlett-Packard Co., both of which have much larger IT services organizations than Sun.