Stories by Ralph Nader

Digital Signature Laws Must Protect Consumers

A window salesman talks an elderly woman into buying 10 windows for US$10,000. She signs several papers, including one whereby she consents to receive the contract and all notices relating to the sale over the Internet at an e-mail address established for her by the salesman. She doesn't own or know how to use a computer. The window salesman doesn't provide any paper copies of the documents.