Stories by Wayne D. Bennett

What You Don't Know Can Hurt You

Enterprise Resource Planning implementations are once again in the news with stories of both success and dispute. And we can probably expect more of these stories now that Y2K configuration freezes are thawing in the heat of pent-up demand. Two factors make these stories relevant to all CIOs. First, the ERP vendors are headed down-market in search of new opportunities; and, second, the same contract and management principles that help determine the outcome of big ERP projects apply with at least equal force to smaller ones.