The UK arm of insurance giant AXA has deployed 13 software bots across its business since last summer, aiming to help employees with mundane, repetitive admin tasks like filing customer correspondence in the claims department, saving 18,000 people hours, which equates to roughly £140,000, in productivity gains since.
Stories by By Scott Carey
SAP is embarking on a major restructuring of its business as it targets an ambitious tripling of its cloud revenues by 2023, from the €5 billion achieved in 2018.
Technology leaders took to the stage at Davos this week to discuss their biggest concerns for the future, with the digital skills gap coming up time and time again.
Australia's open banking framework still being developed, but earlier this week the UK’s open banking regime celebrated its first anniversary.
Popular dating app Tinder is using image recognition technology from Amazon Web Services (AWS) to power its matching algorithm for premium users.
Trustpilot has embarked on an ambitious programme to go completely serverless with Amazon Web Services, with a bold aim to completely embrace the modern architecture by the middle of next year, accounting for what the organisation estimates could be a 10x saving on cloud compute costs.
The Post Office has recently completed a migration from a 19-year-old SAP HR 4.7 system to SuccessFactors, saving the company money, giving employees the ability to self serve and decommissioning a whole range of manual processes for the HR department.
The technology giant is reportedly closing in on selecting Crystal City in Virginia as its second US HQ
Heathrow Airport is using a range of data and analytics tools from Microsoft and machine learning models to better predict passenger flows through its terminals to improve operations and make passenger journeys smoother.
Former rivals Cloudera and Hortonworks announced that they are merging this week, bringing together two once red-hot, heavily VC-backed unicorns that have both struggled to effectively monetise their open source-backed solutions.
The Bank of England has drastically shifted the way it runs its security operations centre (SOC) from being reactive to more proactive, employing more data science techniques to answer one fundamental question: "How do you spot an attack when you don't know what it looks like?"
Machine data specialist Splunk is looking to expand its user base beyond IT and security professionals with a new approach to product development under what it calls Splunk Next.
The German reinsurance giant has built an internal portal giving all employees access to a data lake, with the hope that enterprising employees will create new business models
Ever since Dropbox entered the enterprise space with Dropbox for Business in 2013 it has gone head to head with its cloud storage rival Box, pitting the two 30-something founders Drew Houston and Aaron Levie, respectively, directly against one another, as well as against big players like Microsoft OneDrive and Google Drive.
IBM is embarking on a massive transformation of how it delivers technical support to customers, all hinging on one of the biggest deployments of Salesforce's SaaS Service Cloud product.