Stories by Joseph Harsch, director, unified communications and business solutions, BroadSoft

Key to BYOD isn't multiple devices, but single user experience

According to recent reports, the average business traveler carries three mobile devices for work and 25% of IT decision makers believe desk phones will be replaced by mobile phones within two years. The data points to an increasingly mobile workforce, one that expects a single user experience for accessing unified communications (UC) applications and services across all their preferred devices -- whether it is an employer-issued smartphone or an employee's BYOD tablet device.