Stories by Thomas Davenport

ERP: still delivers benefits in the Internet age

Over the past decade, two major innovations have transformed the way companies build and operate information systems: the Internet and its associated e-commerce technologies, and enterprise resource planning (ERP) systems. With all the attention being paid to e-commerce, some may feel that ERP is RIP. However, ERP is as necessary as it ever was and simply needs to evolve to thrive in the Internet age.