Stories by Darren Baguley

Instant messaging finds its way to the enterprise

Despite concerns over security, Instant Messaging (IM) is moving out of teenagers' bedrooms and into the enterprise at an increasingly rapid rate. Some analysts are predicting that instant messaging will surpass e-mail as a communication tool by 2005 and at least one is arguing it is the next "killer app" beyond e-mail.

Warranty quibbles get vendors dumped

Australian IT managers are refusing to deal with vendors that quibble over warranties. The issue gained momentum this week after Hewlett-Packard in the US went to court to chisel out of servicing 200 printers it sold three years ago to a government agency.