Stories by John Fontana and Marc Songini

New Lotus Chief Plays Up IBM Experience

IBM Corp. last week tapped Al Zollar to run its Lotus Development Corp. subsidiary after Jeff Papows resigned as CEO. Zollar, who officially takes over on Feb. 1, has been with IBM for 23 years, spending the first 10 as a field systems engineer responsible for helping customers implement networks, and the past 13 years in a variety of management roles. Zollar spoke last week with Network World writers John Fontana and Marc Songini about the challenges of leading Lotus, which is locked in a battle with Microsoft Corp. for supremacy in the messaging/collaboration software market while also trying to establish itself as a leader in knowledge-management technology.

Papows Out at Lotus; IBM Vet to Take Control

The sudden resignation of Lotus Development Corp. CEO Jeff Papows this week is setting some enterprise customers on edge, while others say the move will bring a renewed focus to the company.