Some Siebel Systems users say they are still waiting for Oracle to deliver on the promises made when it agreed to buy the CRM software maker a year ago.
Stories by Marc Songini
Oracle Monday released the next iteration of its PeopleSoft Enterprise CRM application, version 9.0. The company had outlined its plans for the software early last month.
Salesforce.com last week rolled out the latest version of its hosted software with added features that include a built-in link to SAP's ERP applications. The move is part of an effort by the customer relationship management vendor to address integration shortcomings cited by current and former users.
SAP is looking to help customers who do business globally and need to navigate through the tangle of international trading laws and procedures with an update of its Global Trade Services (GTS) software.
A CIO's work should spread far beyond a corporate IT department, suggested a panel of IT leaders from the retail industry at the Retail Systems 2006 conference in Chicago last week.
Several users expressed uncertainty about SAP's NetWeaver software suite at the Sapphire user conference in Orlando last week, even as the vendor heavily promoted the technology during the event.
Infor Global Solutions last week agreed to acquire rival SSA Global Technologies for about US$1.4 billion, further consolidating the business applications market.
Since its introduction three years ago, SAP has been steadily promoting its NetWeaver technology stack as a pervasive part of its applications, despite user confusion over exactly what it is or fears that it's a proprietary technology.
At its Sapphire 2006 user conference next week in Orlando, SAP AG will be showcasing its latest on-demand CRM offerings as well as highlighting progress it's made helping customers use its service-oriented architecture (SOA) platform.
J. D. Edwards is claiming that the world of "e-business" is dead, and that enterprise users must go to collaborative, or "c-business."
Siebel Systems Monday announced a deal to scoop up rival Janna Systems Inc. in an acquisition that Siebel executives hope will give the San Mateo, Calif.-based vendor a leg up in selling customer relationship management (CRM) software to financial services companies and insurers.
Service-based companies are beginning to turn to automation to boost efficiency and profitability, just as manufacturers have done by employing supply-chain management (SCM) products.
Candle wants to hold a light up to the operations of IBM's MQSeries Integrator, an applications messaging package optimised for handling e-business transactions.
Candle has introduced customisable software, dubbed Command Centre for MQSI V100, for monitoring and managing IBM's message oriented middleware from a single console.
IBM yesterday announced its plans for rolling out products and programs to help AS/400 users interested in running Windows NT/2000 applications in their shops.
Web software maker Seagull Software Systems Inc. wants to let wireless users access mainframe or AS/400 server resources without having to rewrite legacy host applications.
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