Stories by Gita Dang

Outsourcing in India: A View From the Recruiting Trenches

After just eight days on the job, Sanjay (not his real name) stepped down from his position as head of the 200-person India-based development center of a European multinational corporation. Sanjay was a young, dynamic manager with the assertive style and blue-chip resume that tend to impress Western employers. Following a lengthy search led by a recruiting firm, the hiring company's management team was completely sold on the candidate. He had everything the interview team had felt the other local candidates lacked: youth, charisma and confidence. Moreover, his background was a veritable who's who of prestigious employers. Everyone was dumbfounded when the new hire failed after little more than a week.