Australia's financial services industry is still struggling to capitalize on its multimillion-dollar CRM installations.
Stories by Sandra Rossi and Michael Crawford
Despite increased funding for major government IT projects such as the $1.1 billion smartcard rollout, there was little left in the kitty for industry initiatives or programs announced by IT Minister Senator Helen Coonan.
Rivals were quick to try and capitalize on Juniper's strategy of growth by acquisition, pointing out that customers face a period of uncertainty and doubt.
Customers are struggling to keep pace with an aggressive shakeup that is unfolding in a crowded and intensely competitive networking market.
Offshore outsourcing is emerging as a new battleground in the financial services industry as Australia's largest banks review a range of IT cost-cutting measures.
When it comes to the seven deadly sins of IT, Australian companies admit they are often tempted to take the path of least resistance.
Indefinite strike action by Fuji Xerox engineers has left enterprise printing services and mail rooms in chaos as customers struggle to operate with minimal levels of technical support.
Computer Sciences Corporation today announced it has won a contract to design and install a shipboard and shore-based IT infrastructure for the Royal Australian Navy (RAN). The four-year contract is valued at $15 million if all options are exercised.