Stories by Chris Shipley

The new IT: infrastructure technology

The enthusiasm and energy at last month's DEMOfall conference made one thing very clear: The IT market is in the early days of an important new growth cycle. While megadeals, such as the Google/YouTube marriage, grab the headlines, it is enterprise IT that will be most profoundly affected in this next phase of technology evolution.

To be useful, products must be easy to use

For far too long now, users have been duped by the technology industry. It has convinced us there is an inverse relationship between value and ease. The more complex a product, the more challenging its integration, the more difficult its rollout -- the more sophisticated, important and valuable it is.