Stories by Onica King

How to transform the business using mobile UC

The appeal of unified communications (UC) has been the convergence of all business communication applications across the range of enterprise interfaces, including the PC, telephone, Web, and mobile. However, a recent Forrester survey revealed that whilst European and North American enterprise telecom and technology decision-makers are interested in deploying business telephone features on employees' mobile devices -— with more than half (52 per cent) of decision-makers rating this as an important or very important capability, mobile UC adoption remains embryonic.