Stories by Colm Brannigan and Peter de Jager

Building e-trust

E-commerce is here to stay. We need only look at the history of Dell, Amazon.com or eBay for undeniable proof that it's a growth industry. But could it be better? Has the media coverage of e-commerce flaws as they relate to scams, identity theft, massive violations of privacy and lax security resulted in a fundamental lack of trust in e-commerce?