Today as never before, e-mail is the lifeblood of an enterprise. Phone systems can go down, and executives and junior staffers alike will curse briefly, pull out their mobile phones, and get back to work. But when e-mail goes dark, business grinds to a halt. Even if the mail system’s host is still running, unplanned outages due to virus attacks, spam overloads, or other mishaps can be costly.
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